Shipping policy
Shipping Policy
Thank you for shopping with PV Living Solutions. We currently serve customers within the United States and offer shipping and local delivery options for eligible products.
Shipping Availability
Shipping availability may vary depending on the product’s size, weight, destination, and other shipping requirements. Some oversized, heavy, or specialty items may not qualify for standard shipping.
Available delivery or shipping options and applicable charges will be displayed during checkout when available for your order and location.
Order Processing
Orders are processed after payment has been successfully received. Processing times may vary depending on the product and order requirements.
Once an order has been shipped, customers will receive available shipping or tracking information when applicable.
Shipping Times
Delivery times may vary based on the destination, carrier, product size, weather conditions, holidays, and other circumstances outside of our control.
Any estimated delivery dates or transit times provided are estimates and are not guaranteed unless specifically stated otherwise.
Shipping Costs
Shipping charges, when applicable, are calculated or displayed during checkout based on the available shipping method for the order.
Certain oversized or heavy products may require special delivery arrangements or may not be eligible for standard shipping.
Local Delivery
Local delivery may be available for eligible customers and products within our service area. Availability and applicable delivery charges will be shown during checkout when available.
Customers are responsible for providing an accurate and accessible delivery address and any information reasonably necessary to complete the delivery.
Incorrect Addresses and Delivery Issues
Please carefully review your shipping or delivery address before submitting your order.
PV Living Solutions is not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer. If you notice an error in your address, please contact us as soon as possible.
Damaged, Defective, Incorrect, or Missing Items
Please inspect your order upon delivery. If an item arrives damaged, defective, incorrect, or with missing parts, contact us within 7 days of delivery.
We may request photos or videos of the item and packaging to evaluate the issue. Please refer to our Return & Refund Policy for additional information.
Questions About Shipping
If you have questions about shipping or local delivery for a particular product, please contact PV Living Solutions using the contact information provided on our website before placing your order.